Frequently asked questions

Common questions we've received, followed by some helpful answers.

The bags are 94cm X 58cm made from Woven Polypropylene. The bags are high strength and resistant to tears or damage.

Up to 16kg per bag of documents.

Only paper :) Although staples, paper clips are fine… anything else shouldn't go in the bag otherwise additional fees will be incurred.

As of October 2019 we currently only service Sydney metro, however in the coming months we expect to extend our offering nationwide.

Once you place your order we’ll have the bags shipped to you next day across Sydney Metro.

You can book your pickup online and we’ll provide you the options for pickup days.

You’ll receive an SMS in the morning with a link giving you details of when the driver is expected to pick up your bag on that day. You’ll also receive the drivers contact details if you need to contact them for any reason. Once the driver arrives they will photograph the bag, capture your signature and the bag will be taken to one of our secure partner destruction sites.

Your bag is transferred to one of our partner destruction sites. We’ll make sure all paper is destroyed securely.

You sure can! We can set you up with a week, biweekly, monthly or quarterly service. Just select the option you require via the booking process.

At this stage we only provide the bags,which means you don’t need to have a great big ugly bin in your office.

All payment is via Credit Card Visa, Mastercard or Amex. We don’t charge any additional service fees.

Feel free to email us at [email protected] we usually respond within minutes.